This Privacy Policy describes how FMStudios (“we”, “us”, “our”) collects, uses, stores, and shares information when you use the mobile game FUSE (the “Game”), including any related websites, customer support channels, and online features we provide in connection with the Game.
By using the Game, you agree to this Privacy Policy. If you do not agree, please do not use the Game.
1. Who we are
2. Scope
This Policy applies to information collected through:
- The Game installed on your device.
- Online services used by the Game, including Google Firebase (Realtime Database, Authentication, Crashlytics, Analytics), Unity Cloud, and advertising networks.
- Communications you send to us (e.g., support requests).
It does not apply to third-party services that we do not control.
3. Information we collect
We collect information in the following ways:
3.1 Information you provide
- Support messages and any information you choose to include when contacting us.
- Your chosen username or display name used for the Leaderboard and social features.
3.2 Information collected automatically
Depending on your device and settings, we may collect:
- Gameplay and progression data: Level progress, high scores, Daily Challenge attempts, unlocks, in-game economy (coins/gems), and timestamps.
- Social data: Your friends list, generated Friend IDs, and Challenge/Revenge scores.
- Device and technical data: Device identifiers (e.g., Firebase Installation IDs), OS version, app version, language, and crash diagnostics (via Firebase Crashlytics).
- Advertising and monetization signals: Ad interaction events and aggregated engagement metrics to provide rewarded content.
- Analytics data: Anonymous session events tracked via Google Analytics for Firebase and Unity Analytics to improve player experience.
3.3 Account and platform information
If you link accounts or use cloud features, we may receive:
- Platform identifiers (e.g., Google Play Games Services or Apple Game Center).
- Firebase Authentication identifiers (Anonymous IDs or linked social IDs).
- Unity Gaming Services identifiers used for cloud features.
3.4 Purchases
Purchases are processed by the platform store (e.g., Google Play / App Store). We receive only the information needed to validate your content; we do not receive your credit card number.
4. How we use information
We use your data to:
- Operate and maintain the Game, Leaderboards, and Daily Challenges.
- Provide cloud save and secure your progression across devices.
- Enable social features like the "Challenge a Friend" system.
- Deliver and measure advertising (rewarded/interstitial/banners).
- Debug issues, analyze crashes, and improve performance (using Firebase Crashlytics).
- Prevent fraud, cheating, and maintain security.
5. Legal bases (EEA/UK/Switzerland)
We rely on:
- Contract: To provide the Game features.
- Legitimate interests: To secure and improve the Game.
- Consent: For specific analytics or advertising activities (managed via CMP/UMP prompts).
- Legal obligation: When required by law.
6. How we share information
We do not sell your personal information. We may share it with:
- Service providers: Google Firebase (Authentication, Realtime DB, Crashlytics, Analytics), Unity Technologies (Analytics, Cloud Save).
- Advertising partners: To serve and measure ads via certified SDKs (e.g., AdMob, Unity Ads).
- Other players: Your chosen display name and scores will be visible to other players on the global Leaderboard and to your accepted friends.
- Legal reasons: To comply with the law or protect safety and rights.
7. International transfers
Information may be processed in countries other than your own, including servers managed by Google Firebase in the US or Europe. We use appropriate safeguards like standard contractual clauses where required.
8. Retention
We retain data only as long as necessary. Game save data and social connections persist until deleted by you or removed during service operations.
9. Security
We implement technical measures to protect your data, leveraging the built-in security rules of Google Firebase and Unity Cloud, though no method is 100% secure.
10. Your choices and rights
Depending on your location, you may:
- Access, correct, or delete your information.
- Withdraw consent for data processing (via ad settings).
- Request account and cloud data deletion through in-game options (where available).
To exercise these rights, contact: fmagamestudios@gmail.com.
11. Children’s privacy
The Game is not directed to children under the legal age. We use age-gates where appropriate. If we have inadvertently collected such data, please contact us for removal.
12. Changes to this Policy
We may update this Policy. We will post the new version and, if changes are material, provide an in-game notice.
13. Contact
Questions about this Policy: fmagamestudios@gmail.com